Terms & Conditions | A.Rays Travel

Privacy Policy

Introduction
At A.Rays Travel, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when using our website and services.

Information We Collect

Personal Information: Name, email address, phone number, and inquiries.
Non-Personal Information: Data such as IP address, browser type, and usage patterns collected via cookies to improve your experience.

How We Use Your Information

To process bookings and provide our services.
To communicate with you about your reservations, updates, or special offers.
To improve our website and customer service.

Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:

Trusted partners involved in delivering our services (e.g., payment processors, transport providers).
Legal authorities if required by law.

Your Rights

Access, update, or delete your personal information at any time by contacting us.
Opt-out of marketing communications by clicking the "unsubscribe" link in our emails.

Cookies
Our website uses cookies to enhance user experience. You can adjust your browser settings to decline cookies, though this may affect functionality.

Email: ARaysTravelTransfers@gmail.com

Phone: 07300842743

Terms and Conditions

Introduction
Welcome to A.Rays Travel By using our website or booking our services, you agree to the following terms and conditions. Please read them carefully.

Bookings and Payments

All bookings are subject to availability and confirmation.
A deposit or full payment may be required at the time of booking.
Payments can be made via Cash, Card Or Bank Transfer.

Cancellations and Refunds

Cancellation policies vary based on the booking type. Please refer to your confirmation email for specific terms.
Refunds are processed within 7 working days for eligible cancellations.

Responsibilities and Liabilities

We strive to ensure timely and safe transport; however, delays caused by unforeseen circumstances (e.g., traffic, weather) are not our liability.
Passengers are responsible for their personal belongings during the journey.

Conduct

Passengers are expected to behave respectfully toward drivers and fellow passengers. Any disruptive behaviour may result in termination of the service without a refund.

Insurance

We hold comprehensive insurance for our vehicles. Passengers are encouraged to obtain personal travel insurance for additional coverage.

Changes to These Terms
We reserve the right to update these terms at any time. Continued use of our website or services signifies your acceptance of the revised terms.

Phone: 07300842743